What is it?
It’s the process of evaluating a product or service by testing it with representative users. The goal of usability testing is to identify any problems with the product or service, and to determine how easy it is for users to complete tasks with it. This can be done through a variety of methods, such as user interviews, focus groups, and usability studies. By understanding how real users interact with the product, designers and developers can make informed decisions about how to improve the user experience.